Business
Churn Calculator
Calculate customer churn rate, retention rate, and customers retained from customers lost and starting count.
6.00%
Churn Rate
94.00%
Retention Rate
188
Customers Retained
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Frequently Asked Questions
Quick answers to common questions
How is churn rate calculated?+
Churn Rate = (Customers Lost ÷ Customers at Start of Period) × 100%.
What is a good churn rate?+
For B2B SaaS, under 5% monthly churn is strong. Consumer apps vary widely. Lower is always better.
Churn vs revenue churn?+
This calculator measures customer churn. Revenue churn uses MRR lost — use our MRR Calculator for subscription revenue.
Is my data private?+
Yes. Client-side only.